News

Below are the top news stories from in and around TEAM Global.

Japanese Earthquake and Subsequent Tsunami – Update

March 15th, 2011

You will have seen the news reports on the Japanese disaster this weekend so will just give you a quick update on services from our point of view rather than going into any detailed updates about specific cities and or prefectures.

The north and north eastern area of Japan is now completely inaccessible by road and with some local airports being severely damaged, services and communications to these regions are effectively suspended until further notice. We will continue to monitor this closely and will let you know as and when we can start making deliveries to the area again. Please note; any shipments we do receive for this region will be shipped and held locally until we are able to gain access to the area, which Customer Service will inform you about as and when the need arises.

On a more general note; we’ve been informed that clearances at Narita Airport (Tokyo) are likely to experience delays in the coming days. Whilst the infrastructure for Tokyo and almost all areas to the south of Japan is largely unaffected, we have been advised to expect clearance delays and will keep you advised about any specific shipments once we are advised by the agent.

IMPORTANT: Tracking consignments exported BEFORE the 1st February 2011

February 1st, 2011

To track consignments exported before the 1st February 2011, please click on the following link:

http://www.teamdeliveronline.com/quicktrackdetail.wp?wwhawb=

Chinese New Year

January 31st, 2011

Please be advised that Chinese New Year (The Year of the Rabbit) will start from the 3rd February 2011.

Most businesses will be closed through the New Year period.

The countries that will be celebrating the Chinese New plus their holiday dates are as follows:

CountryHoliday Dates
Hong Kong2rd February 2011 to the 6th February 2011
Malaysia3rd February 2011 to the 6th February 2011
Singapore3rd February 2011 to the 6th February 2011
South Korea1st February 2011 to the 6th February 2011
Taiwan2nd February 2011 to the 7th February 2011
Vietnam1st February 2011 to the 7th February 2011
China2nd February 2011 to the 8th February 2011

If you require any further information regarding the above, then please do not hesitate to contact our customer services team.

Welcome to new greener Team Global

January 27th, 2011

We have a new logo, new web site, and a completely new way of looking at shipping. We have been working tirelessly to provide you with the ultimate service, and it’s now just around the corner.

Bigger:

We now have the ability to deliver your package just about anywhere on the planet!

Better:

New technologies have been developed to make your experience simpler, faster, and more enjoyable.

Faster:

You only need to type in your details once, the new system remembers everything – so that you don’t have to!

Easier:

It’s now far easier to talk to us using our live online chat facility.

Greener:

Apart from making sure we help the environment as much as we can, we’ve also developed a new clean, modern and approachable image.

We hope that you enjoy all of the benefits of our new web site coming to you on 1st February 2011.