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HMRC Customs Clearance Delays

HMRC Customs Clearance Delays

Due to several performance issues over the few days with the CHIEF (Customs Handling of Import and Export Freight) system that handles customs clearance requests in the UK.

Published on: Fri Oct 9, 2015

HMRC have advised that they have had to bring the service temporarily down.

The CHIEF service was taken down at 14:00 yesterday (08.10.2015) and will not be available until 12:00 today (09.10.2015) with a second period of downtime scheduled from midnight tonight to midday Saturday which will have an impact on customs clearance times in the UK (Export and Import).

The CHIEF downtime will result in delays to both export and import consignments to and from non EU destinations.